What has changed?
Southeastern Underwriters, Inc. has updated our branding, to better reflect our continued commitment to provide competitive insurance and time-saving solutions to our clients. As part of this initiative, we’ve changed our look, while our longstanding values remain with no impact to services provided to our clients.
Do I need to sign a new agency agreement due to this change?
No, there is no need to revise or sign new agreements with the branding change.
Will my account be handled by somebody new?
No, the SUI team remains the same with no changes. We remain committed to providing continuous support to your account with the exceptional service and personal attention you have come to expect of us.
Will any contact information change?
All phone numbers and office addresses will remain the same.
However, please note that all SUI team members email accounts will change over the near term to end in @suigroup.com. Old emails will remain active for the immediate future. Clients may start the transition to the new email ending in @suigroup.com at their own pace.
Note that your email systems may filter out emails sent from @suigroup.com addresses. Please check your junk/spam folders and, if this is happening, request your IT department whitelist @suigroup.com.
Can I still access the SUI Client Portal ?
Yes. To access the client site, click on the large tab titled Client Portal located in the right-hand corner of the new website. No login account IDs or passwords have changed.
Do I need to do anything at this time?
Other than switching over to the new email ending of @suigroup as noted above, no other actions are required.
What if I have more questions?
We are happy to address any of your questions. Please do not hesitate to contact your Client Representative. For your convenience, their information is below
800-777-1815 ext. 4105
800-777-1815 ext. 4135